The end of Section 21 has been painted as the death knell for private landlords. I don’t buy it. This is not the end of lettings – it’s the start of a new chapter where agents can finally prove just how valuable we are.
For years, Section 21 has been the landlord’s safety net. It was never perfect, but it offered a straightforward route to regain possession once a tenancy ended. From 2025, that option disappears. All new tenancies will be open-ended, and possession will only be possible through Section 8 grounds such as arrears, anti-social behaviour or a landlord wishing to sell.
Understandably, nerves are frayed. Research suggests over 90 per cent of letting agents are worried about losing landlords altogether, and one in three has already seen clients sell up. For smaller, accidental landlords in particular, Section 21 was the reassurance that kept them in the market. Without it, some are already reaching for the exit.
But here’s the point: possession is still possible. Section 8 grounds have been widened and clarified. What changes is the need for stronger processes – accurate paperwork, robust evidence and diligent tenancy management. That is where good agents come into their own.
The new regime will test professionalism, but it also highlights why landlords need expert support more than ever. Agents who already run disciplined arrears procedures, thorough inspections and clear lines of communication will be well placed to guide clients through the change.
And let’s be honest – Section 21 was never meant to be a shortcut for poor management. Too often it was used as a blunt tool to deal with arrears or complaints. Its removal shines a spotlight on the real value of proactive property management. Rent guarantee products, mediation services and compliance expertise are not “extras” anymore – they are essentials.
Yes, some landlords will leave the sector. But those who remain will be more business-minded, more professional and more demanding of their agents. That is no bad thing. Our industry has weathered huge waves of change before – from licensing to tax reform – and each time the best agents adapted and thrived. This is no different.
My message to landlords is simple: don’t panic. The landscape is changing, but it is far from unmanageable. With the right advice and a knowledgeable agent by your side, you can still protect your investment and your tenants.
And my message to agents? This is the moment to step up. Section 21 may be going, but our role has never been more important. The question is not whether we can adapt, but how quickly we can show landlords that the future of lettings is still secure – with us guiding the way.
Sophie Lang, co-founder of Lang Llewellyn & Co
