ChargePoint just rolled out a huge AI update to its EV charger software, and it’s a big deal for anyone managing EV chargers, whether it’s a handful of stations or a sprawling network.
The newly re-engineered ChargePoint Platform is designed to support any charging infrastructure, while simplifying the process of monitoring, controlling, and optimizing operations. It’s now being deployed by customers like Verizon, which says the system’s new AI tools have already made analyzing charging data faster and more intuitive.
“Features like the AI data assistant, enhanced search, and instant session details have made data analysis faster and more intuitive,” said Mitch Johnson, Verizon’s senior manager of global real estate, energy, and sustainability.
Smarter, faster, more open
ChargePoint says its updated platform was re-engineered from the ground up to manage everything from EV fleets and workplace charging to public fast-charging hubs. Key new features include AI-driven analytics that can predict maintenance needs and optimize energy use in real-time, along with a redesigned dashboard that provides operators with live insights on charger health and usage.
The ChargePoint Platform can now manage any OCPP-compliant charger, regardless of make or model. The platform’s real-time load balancing and dynamic pricing tools help reduce energy costs during peak hours. It also has a new Waitlist feature that helps prevent queues from clogging up by automatically notifying drivers when a spot becomes available.
ChargePoint says the refreshed platform can scale easily and includes enhanced data security, new mobile-friendly controls, and accessibility features for global teams. The update is rolling out to customers now.
Read more: ChargePoint + Eaton’s Express Grid amps up DC fast charging
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