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Breaking through the noise: Tools for instant communication in the workplace – London Business News | London Wallet

Philip Roth by Philip Roth
October 10, 2024
in UK
Breaking through the noise: Tools for instant communication in the workplace – London Business News | London Wallet
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The fast-paced nature of contemporary workplaces has impacted communication in various ways. Some of the common communication-related workplace challenges include non-inclusivity, inappropriate communication channels, and lack of follow-through. It is becoming relevant for workplaces to incorporate tools that facilitate instant communication. Read further to understand the use of some of these tools – such as desktop alerts – and their implications on workplace communication.

The fast-paced nature of contemporary workplaces has impacted communication in various ways. Some of the common communication-related workplace challenges include non-inclusivity, inappropriate communication channels, and lack of follow-through. It is becoming relevant for workplaces to incorporate tools that facilitate instant communication. Read further to understand the use of some of these tools – such as desktop alerts – and their implications on workplace communication.

Desktop alerts for instant workplace communication

Desktop alerts are notification messages that pop up on the screen of a desktop or any other mobile device. In a workplace setting, a pop-up could attract the recipient’s attention to a new email, a task request, or a meeting request, among many more work-related messages.

Benefits of sdopting desktop alerts for workplace communication

  • Higher communication speed – Pop-ups convey important messages briefly and aptly, allowing for faster responsiveness and action-taking.
  • Reduced email overload– By conveying recurrent messages and instructions via pop-ups, workplaces reduce the need for emails that get stored on employees’ desktops unless deleted. Reducing unnecessary emails also helps fight email fatigue.
  • Customisability – Desktop alerts can be designed to include messaging targeted for specific facets of a workplace, such as specific departments. Targeted messaging eliminates distractions by excluding those to whom the information is irrelevant.
  • Reduced miscommunication – Desktop alerts are disseminated from a central server to every intended recipient at a go. This shortens the communication channel, reducing the risks of message altering.
  • Increased workplace productivity – Desktop alerts reduce the need for employees to keep checking their emails and messaging apps for work-related communication. This time instead goes into taking action, thus increasing productivity.

Digital signage software for instant workplace communication

Technological advancements allow workplaces to adopt electronic means of displaying information to targeted audiences in various forms, including LCD, projected images, or LED. Below are some of the alternatives for digital signage. Various software exist that support these displays. Businesses need to explore each, considering their pros and cons.

Popular digital signage software

  • Netpresenter – This digital signage software is designed for corporate organisations, bringing content to all screens—including PC screens. It supports day-to-day communication and emergency alerts, ensuring important messages reach everyone. With a strong focus on activating SharePoint, this solution makes information accessible to all employees, whether they work at a desk or in the field.
  • Xibo – This software allows users to schedule and automate display content based on dates and specific times. Xibo is open-source and relatively easy to use but does not offer much customer support
  • NoviSign – NoviSign offers SaaS solutions that allow users to drag and drop the display content. While being easy to use and faster in syncing devices, this digital signage software offers no chat support
  • BrightSign – BrightSign supports digital signage players for live feeds, images, and videos and can manage various devices at a go, but has issues with synchronisation based on reviews
  • Yodeck – Yodeck is popular for offering value for money with its drag-and-drop and screen zoning features. Like Viewmeo, Yodeck allows users to display various content on one display screen at the same time. Yodeck also works offline and is encrypted, ensuring security. The software can, however, be difficult to set up initially
  • TelemetryTV – This software allows users to display live feeds, images, and videos from afar. TelemetryTV is fairly priced and easy to use but offers less customer support, especially for its lower-priced tiers

Balancing digital alerts and digital signage software for effective workplace communication

On their own, these two communication tools have unique offerings regarding workplace communication based on their unique functions. Combining them, however, offers more effective workplace communication by meeting more diverse communication needs. Digital alerts are most effective for direct messaging that is targeted to individuals or groups within an organisation.

This tool, therefore, reaches a smaller audience in the workplace, minimising distractions, fostering productivity, increasing communication speed, and reducing miscommunication. Digital signage, on the other hand, is effective for messaging aimed at broader audiences in a workplace. This tool, therefore, fosters overall personnel alignment among all members of the organisation.

The critical thing is to know when to use digital alerts and when to employ digital signage software to reap the benefits of both, depending on the intended message and the target audience.

Conclusion

Instant communication tools like digital alerts and digital signage are becoming more critical for contemporary workplaces, given their fast-paced nature. Each of these tools offers its unique benefits. Striking a perfect balance, however, assures businesses benefits such as minimal distractions, improved communication speed and productivity, reduced miscommunication, and personnel alignment.



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