The latest episode of Pass the Syrup is shaking up the estate agency world with an unfiltered deep dive into the rise of the self-employed model and the future of UK agency. Host Ben Madden is joined by two well-established names in the self-employed space:
Adam Day, Head of eXp UK, leading the country’s largest self-employed agency model.
Chris Buckler, Founder of The Estate Agency, one of the fastest-growing self-employed brokerages in the UK.
Together, they tackle the big question that’s got the industry talking: Is the traditional high-street agency model on its last legs?
“We’re at 700 agents now, and in January alone, we listed more properties than any agency brand in the UK,” said Adam Day.
“If the self-employed model takes over, where do agents learn their craft? Where do new agents get trained?” – Ben Madden,
“Let’s be honest: Some self-employed models out there are the Purplebricks of this space – and they’re damaging the industry,” added Chris Buckler.
🎯 Key Talking Points in This Episode:
✅ Self-Employed vs. High Street – The Death of the Traditional Model?
✅ Is Licensing the Answer to Protect UK Agency?
✅ Why 95% of New Agents in the US Don’t Last – Will It Happen Here?
✅ Agent Fees: Are UK Agents Charging Enough for Their Service
✅ How Self-Employed Agents Can Avoid the ‘Race to the Bottom’
✅ Is the Industry Doing Enough to Train the Next Generation of Agents?
Adam Day on the growth of eXp UK: “In 2019, people dismissed us. Now, we’re the biggest estate agency brand in the UK. The numbers don’t lie.”
Chris Buckler on the Risks of the self-employed boom: “If every self-employed model just lets in anyone, the industry will suffer. We need to protect standards.”
Ben Madden on why UK agents might be better than US agents: “People rave about American agents, but if they came here and tried their approach, they’d get ripped apart like a chicken wing.”
