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Lucid (LCID) vows to fix Gravity software issues ‘imminently’ after complaints

Robert Frost by Robert Frost
December 22, 2025
in Industries
Lucid (LCID) vows to fix Gravity software issues ‘imminently’ after complaints
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Is the Lucid Gravity the ultimate luxury electric SUV? It could be, but frustrating software issues are holding it back. Lucid said a fix will be sent out “imminently.”

Lucid Gravity software fix is coming soon

After several online reviewers complained about software bugs during testing the Gravity, Lucid’s interim CEO, Marc Winterhoff, admitted that the issues have “unfortunately affected our customers’ experience and satisfaction.”

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In an email to owners, Winterhoff said he shared their frustration, assuring them that Lucid is “laser focused on addressing these issues” and that the company has already taken a few steps to resolve them.

Lucid sent out a recent software update (3.3.20) that improves key fob detection, one of the biggest complaints, in addition to several infotainment, media, and other software-related improvements.

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According to Winterhoff, the next planned update will address several other known issues. The OTA update will include further improving access control, enhanced on-screen video display, and better responsiveness when using steering wheel controls.

In the email, posted on X, Winterhoff said Lucid “will continue to relentlessly eliminate software issues and add new features regularly.”

Lucid has finally taken the right step and communicated with owners over the software challenges it’s facing for #LucidGravity. This email came from Marc Winterhoff this morning which is nice to see along with the recent updates from @ntwork as well. #Progress pic.twitter.com/5Ad83wdv19

— Lucid OTAir (@lucid_ot_air) December 19, 2025

The email follows Lucid’s communications boss, Nick Twork, saying on X a few weeks ago that the Company is “planning to send a bug fix update for Gravity imminently.”

Lucid is addressing several online reviews claiming the Gravity electric SUV is plagued by software bugs. After driving the Gravity 5,000 miles, Out of Spec, said it was “the best driving SUV crippled by software annoyances.” They added that the Gravity “does not seem to suffer from too many hardware issues” that would stop them from recommending it to buyers.

Lucid-Gravity-software-fix
The Lucid Gravity SUV (Source: Lucid)

Popular YouTuber Marques Brownlee, AKA MKBHD, praised the Gravity’s long range, sports car-like performance, and spaciousness, comparing it to the Cadillac Escalade IQ in September.

Despite the praise, Brownlee also mentioned a few minor software glitches, including problems with the driver’s-side door handle.

Luckily, with over-the-air (OTA) updates, it should be an easy fix. Twork said he “drove a near final version over the weekend” that will roll out very soon.

Lucid-Gravity-software-fix

The update allows you to drive right after unlocking the vehicle with the NFC card reader on the door, without re-authenticating in the center console. That’s if you put it in drive within two minutes.

The fix will improve navigation visuals, update compatible Tesla Superchargers, and include other general screen improvements. Fan speed logic in the Gravity’s climate control will also be refined.

Lucid-Gravity-Touring-interior
The interior of the Lucid Gravity Touring (Source: Lucid)

“We still have more work to do but we are making progress,” Twork said. Lucid recently announced that Emah Dlala, former SVP of Powertrain, now has end to end responsibility for all Lucid product development, including software.

Lucid’s interim CEO admitted Gravity production is “not where we want to be” on the company’s third-quarter earnings call last month.

Lucid-Gravity-Touring-interior
Lucid Gravity Touring interior (Source: Lucid)

However, at the 53rd Annual Nasdaq Investor Conference earlier this month, Winterhoff said that Lucid “is on track” to hit its goal of building 18,000 vehicles this year. Although it’s on the lower end of its initial 20,000 to 18,000 production target, it will still be about double the amount it produced in 2024.

Through the first nine months of 2025, Lucid produced 9,966 Air and Gravity models, meaning it will need to build more than 8,000 in Q4 to hit its goal.

Lucid-$50,000-EVs
Lucid’s midsize crossover SUV (left) and Gravity SUV (right) Source: Lucid

According to Winterhoff, Lucid now has “weeks where we are producing 1,000 vehicles” in a single week. After overcoming a series of “extraordinary hurdles” that threatened to shut down production, Lucid expects the Gravity to account for the majority of output and deliveries in Q4.”

Lucid recently launched the lower-priced Touring trim, starting at just $79,900, or $15,000 less than the Grand Touring.

Later next year, it will begin production on its midsize platform, which will underpin three new vehicles, starting around $50,000. The first will be a midsize crossover SUV, like the Tesla Model Y, followed by a more rugged version that takes influence from the Gravity X Concept.

Lucid-Gravity-software-fix
Lucid (LCID) stock price in 2025 compared to Rivian (RIVN) and Tesla (TSLA) Source: TradingView)

The third has yet to be confirmed, but it’s expected to be a midsize Tesla Model 3-like sedan. Lucid said it has the capital to fund it through early 2027, enough to begin production on the midsize platform.

While Rivian (RIVN) and Tesla (TSLA) stock prices are up 67% and 30%, respectively, in 2025, Lucid’s share price has fallen nearly 60%.

The company is betting on new battery, powertrain, and other EV-related components to drive down costs and improve profits as it aims to turn things around in 2026. Fixing the Gravity software issues will be a big step in the right direction.

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