NatWest has formally appointed PEXA to implement digital property transaction solutions across its mortgage business, in a move aimed at increasing speed, transparency and security for UK homeowners.
Under the terms of the commitment, NatWest will begin transacting remortgage cases through the PEXA platform by the end of the first half of 2026, with an intention to extend to sale and purchase transactions in due course.
NatWest, which conducted 12.6% of all UK mortgages in 2024 and expanded further through its acquisition of Metro Bank’s residential mortgage book, is the third largest mortgage lender in the country. The bank first partnered with PEXA in April 2024 to explore the platform’s capabilities.
The announcement comes ahead of the wider launch of PEXA’s Sale and Purchase solution, scheduled for autumn. PEXA said this will enable the platform to serve over 70% of property transaction types in England and Wales.
The company recently secured FCA authorisation as a payment institution, allowing it to act as a Third Party Managed Account provider to law firms and conveyancers, and has delivered the UK’s first digital sale and purchase transaction in a trial phase. Its remortgage proposition has now supported over £100m in transactions.
Barry Connolly, managing director of home buying and ownership at NatWest, said: “The PEXA platform will help to reduce the administrative burden and reduce the risk of fraud. This partnership will also accelerate processes through the automatic sharing of data between parties. We look forward to seeing the results.”
Joe Pepper, UK chief executive of PEXA, said: “It is a pivotal moment in our mission for a lender the size of NatWest to see the potential benefits PEXA brings its customers and commit to adopting our platform to support its remortgage transactions.
“We see this as an important milestone for the broader property market as we demonstrate the value of PEXA’s proposition at scale. Building on the momentum established through our work with Shawbrook Bank and Hinckley and Rugby Building Society to date, autumn 2025 is set to be even more critical for our business and in the wider industry as we launch our new Sale & Purchase solution.”
