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Pilot achieves significant drop in property transaction cancellations and completion times – London Wallet

Mark Helprin by Mark Helprin
May 8, 2025
in Real Estate
Pilot achieves significant drop in property transaction cancellations and completion times – London Wallet
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LMS has launched National Property Transaction Network (NPTN), a new digital platform that connects every stakeholder in the property transaction process, with a view to speeding up transactions.

NPTN, launched following a successful trial period in September 2024 involving Connells Group, Peter Alan, TM Group, Moverly, and a select panel of law firms, seeks to make shareable, authenticated data accessible to everyone.

The impact on pilot cases saw a 35% reduction in time from Sold Subject to Contract (SSTC) to exchange, along with 17% faster from instruction to completion.

In addition, there were 43% fewer cancellations, while agent instruction rates with firms involved in the pilot rose 21%.

At the heart of the pilot were Digital Sale-Ready (DSR) listings, which combine upfront material information, reusable KYC/AML checks, and smart data. Buyers and sellers reported increased trust, transparency, and confidence, with fewer surprises and faster outcomes.

Nick Chadbourne, chief executive officer at LMS, said: “We tested industry theories in a live environment, overcoming challenges and proving that when stakeholders have access to the right information at the right time, the whole process becomes easier and more transparent. And crucially, stakeholders could work how they always have with minimal disruption.”

The pilot validated a clear industry need for Horizontal Digital Integration (HDI), a connected ecosystem where data flows securely and universally across suppliers, agents, lenders, and conveyancers. LMS is now scaling NPTN into a whole-of-market solution, accessible to all, regardless of supplier or system.

LMS says its has already begun working with new stakeholders to adapt the network to meet the unique needs and challenges across the industry. NPTN is built to evolve; with every new partner, the network becomes more impactful

Jeanette Coughlan, home conveyancing director at Connells Group, said: “This is not a closed loop network. We are proud to further support NPTN and further onboard across the Connells estate. The pilot results show what’s possible when everyone has access to the same
trusted data, and we’re proud of what our team and partners have achieved through true collaboration and engagement.”

 





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