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Renters’ Rights Bill fuels agency workload fears – London Wallet

Mark Helprin by Mark Helprin
August 28, 2025
in Real Estate
Renters’ Rights Bill fuels agency workload fears – London Wallet
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Neil Cobbold

Widespread concern is mounting across the property industry over incoming regulatory changes, including the proposed Renters’ Rights Bill, according to new research from PropTech provider Reapit.

The company’s Property Outlook Report 2025 reveals that letting agents, landlords, and sales professionals are all preparing for what many describe as the most complex compliance landscape the sector has faced in decades.

Regulation has emerged as the leading concern for estate and letting agents, with nearly 60% of respondents to Reapit’s latest survey citing new legislation as their top worry. The findings reflect rising anxiety over reforms expected to reshape both the sales market and the private rented sector.

At the centre of these concerns is the Renters’ Rights Bill, set to become law later this year. The Bill proposes sweeping changes, including the abolition of fixed-term assured shorthold tenancies and Section 21 evictions. It also introduces stricter repair obligations, new rights for tenants to challenge rent increases, tighter compliance deadlines, and an independent ombudsman for the PRS, alongside significantly increased penalties for non-compliance.

According to Reapit’s Property Outlook Report 2025, over 61% of property professionals expressed dissatisfaction with the draft proposals introduced in 2024. Fewer than one in ten respondents showed outright support for the changes.

Further regulatory pressures are on the horizon, including new EPC rules that will require all newly let properties to achieve a minimum EPC rating of C by 2028.

However, in correspondence with Reapit, the government has indicated it is actively reviewing industry feedback and may look to adjust aspects of the Renters’ Rights Bill to address sector-wide concerns.

Dr Neil Cobbold, commercial director at Reapit UKI, said that the way agents approach new regulations is critical: “It’s understandable agents are concerned about upcoming regulation, change is on the horizon and for the lettings sector it’s the biggest in 30 years.

“But agents don’t need to go it alone. At Reapit we’re working not only to adapt our tech to help agents manage these changes to the sector, but also constantly talking to the government, MPs and civil servants to share the concerns of agents everywhere.

“Agencies that act early to understand their new obligations and invest in tools that support compliance will be best positioned to ride the coming wave of reform.”

 





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