Citroen recall casts ‘serious concerns’ – London Business News | London Wallet

The Transport Secretary Heidi Alexander has told the Citroen chief that she has “serious concerns” over what the impact will be for customers as Citroen has issued a recall.

The recall has come as Citroen issued a rare “stop-drive” fault order for some models on 20 June over a potential airbag default.

Alexander wrote to the UK’s group managing director, Eurig Druce of Stellantis and she is calling for “immediate steps” after receiving numerous reports from Members of Parliamnet.

She wrote the letter which was seen by PA New,  “I am writing to you to express serious concerns about the customer impact of the stop-drive recall currently affecting Citroen and DS Automobiles cars in the United Kingdom.

“While I acknowledge and commend the pace at which Stellantis has initiated and progressed the recall programme, I must make clear that the level of disruption experienced by UK motorists – particularly the most vulnerable – is unacceptable.

“I have received numerous reports from Members of Parliament and their constituents detailing distressing experiences, lack of clear guidance, and inadequate support for alternative transport arrangements.”