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The Property Ombudsman (TPO) has announced, ‘with great sadness’, the passing of Gerry Fitzjohn, former chair of its board.
Fitzjohn began his career in estate agency in 1974 and went on to become national sales director at Countrywide as well as serve on the TPO board for 23 years, holding key roles including vice-chair and chair.
Over more than two decades of service, he worked alongside four different Ombudsmen – Christopher Hamer, Katrine Sporle, Lesley Horton and Rebecca Marsh – and played a pivotal role in several major developments at TPO.
His contributions included supporting the transition from voluntary to mandatory redress for agents, helping to establish a unitary TPO board, and guiding the evolution of TPO’s codes of practice.
Claire Bassett, TPO chair, said: “Gerry was instrumental in the success of TPO and the organisation hugely benefited from his experience and wealth of knowledge. On behalf of the current and former Board members, and the entire TPO team, we send our deepest condolences to all of Gerry’s family and friends.”
Michael Stoop, TPO’s current longest serving Board Member, commented: “Having worked with Gerry on the TPO board for over 20 years as a director, vice chair and non-exec, his knowledge, leadership, coupled with his keen and naughty sense of humour, made Gerry what he was!
“The industry has lost a truly great man. I enjoyed his company immensely, both socially and in business. He always had a sense of real purpose and direction, calmness under pressure and above all, a moral compass not often found in our industry. He will be sorely missed by his many colleagues and above all, his wonderful family, of whom he was so proud.”
Property commentator Henry Pryor took to social media to share his condolences: “Sorry to hear of the untimely death of Gerry Fitzjohn. A patient, kind and thoughtful man and friend to many. Many years as national sales director at Countrywide and latterly chairman of TPO. My condolences to Robert and to his family.”
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